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Etsy marketing done right – The comprehensive guide for more sales

2024-04-12T00:55:50-05:00June 12, 2023|Categories: Ecommerce Finance, Ecommerce Growth & Expansion, Ecommerce University, Increasing Sales, Scaling & Expansion|

So, you've established your business and launched your Etsy store, and your garage is filled with items waiting to be sold. However, there's a [...]

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2024-09-20T07:38:27-05:00June 12, 2023|Categories: Ecommerce Finance, Ecommerce Growth & Expansion, Ecommerce University, Increasing Sales, Scaling & Expansion|

Knowing how to block eBay buyers is essential for maintaining control over your online business.  Whether you’re dealing with problematic buyers or protecting your [...]

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Boosting sales on Amazon – 10 tips to skyrocket your profits

2024-04-12T00:57:25-05:00June 5, 2023|Categories: Ecommerce Finance, Ecommerce Growth & Expansion, Ecommerce University, Increasing Sales, Scaling & Expansion|

When it comes to selling on Amazon, standing out from the competition and maximizing your sales is crucial for success. With millions of products [...]

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A strong abandoned checkout email template is essential for boosting online sales, as cart abandonment is a major challenge for eCommerce stores, resulting in an estimated annual loss of $18 billion in sales. 

Before we dive into effective abandoned checkout email templates for you, let’s learn whether or not these emails are even effective.

According to Omnisend, approximately 46% of email recipients open abandoned cart emails, with 13% clicking on a link within the email, which is significantly positive. Even more compelling is the fact that over 35% of these clicks result in a completed purchase. This highlights the power of using well-crafted abandoned checkout emails as a tool to recover lost sales and boost your online business’s revenue. 

6 Abandoned Checkout Email Templates for You

Your abandoned cart email campaign should consist of different types of emails that nurture and push the customers towards the purchase. But you don’t have to reinvent the wheel with these emails, there are plenty of incredible templates you can use to create your abandoned checkout email series in a jiffy. Let’s look at them:

Template #1: General Reminder Mail

This is a simple reminder template that you can use to give potential customers a friendly nudge to complete their orders. According to Shopify, nearly 70% of online shoppers abandon their carts, and sometimes all that’s required is a reminder for customers who have been too busy to make a purchase.

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Here’s an example of an abandoned cart email that Ralph Lauren sends to its customer as a reminder about their abandoned products in the cart. They also mention related products, a colour-contrasted CTA and a reminder as the title.

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Template #2: Special Offer or Price Drop

Who doesn’t love a good discount, and that too on items you left in your shopping cart?

Offering discounts is one of the best ways to persuade customers to come back and complete their purchase.

Additionally, according to a Shopify study, 55% of cart abandonment occurs because additional charges are too high, so a slight reduction could be all that’s needed to secure the sale. So, you can also use this template if you suspect a price hesitation for an item in the cart.

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Here’s an abandoned checkout email from 7 for all mankind, a top luxury brand offering a 15% discount on the cart. They’ve mentioned the offer in bold on the top, included the cart item list and have a catchy CTA that doesn’t just say the generic “Buy now” but “Complete my purchase” to remind the consumer of what they left.

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Template #3: Customer Support

Sometimes your customers may not complete the transaction because of a problem or glitch from the backend. Contacting them to offer support will help you increase conversions and build retention and show you care. Here’s a template to leverage this tactic for your abandoned cart email:

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This email by Ugmonk, a lifestyle brand, is a case in point. An interesting thing to note here is that the email is not sent by the support team but by the company’s owner.

This type of personalization helps boost conversions and makes your brand more human.

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Template #4: Time-Sensitivity

Have you ever been in a situation where you currently didn’t need a product, but you purchased it anyway because it had a limited time offer with a countdown ticking over it?

Including FOMO and urgency in your marketing campaigns is a smart strategy to increase click-throughs conversions and decrease abandonment rates. It pushes the customer to take action now or give in to the fear of losing a good sale or product.

You don’t have to take our word for it—According to Optinmonster, 60% of millennial consumers purchase out of fear of missing out. Here’s a template you can use.

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Here’s an example of Camellia cosmetics creating urgency by placing a timer in their email and stating that the offer lasts for X hours only with a bold-marked CTA below it.

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Template #5: Social Proof

People are more likely to purchase an item when you show that other people have purchased and valued it too. It also helps build credibility and nudge the customer towards making a sale.

Use this template:

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Here’s an excellent abandoned cart email by Adidas displaying its top-rated customer reviews to encourage others to purchase the products they left in their shopping carts.

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Template #6: Free Shipping

Offering free shipping is another way to incentivize your buyers when you cannot offer discounts. According to a Savemycent report, 73% of people are more likely to buy an item if it includes free shipping.

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Here is an example of Brooklinen, a luxury bed sheets store offering free shipping to their abandoned cart customers.

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4 Best Practices to Create a Perfect Abandoned Cart Email Campaign

An abandoned cart email is not simply a promotional email that you send to all your prospective customers. The recipients of this email are those who have shown interest in your product, and are likely to become paying customers. So, your email needs to address their pain points and remind them of the products in their shopping cart.

Here are some best practices you can follow to develop your own customized abandoned checkout email template/campaign:

1. Create a Compelling Subject Line

The best chance to grab your customer’s attention is through attention-grabbing subject lines that stand apart in their inbox and make them curious enough to open your email. According to a Barilliance survey, 64% of people decide whether or not to open emails based on the subject line.

2. Personalize Your Email

Personalization is the key when composing a well-crafted abandoned cart email, which goes well beyond mentioning their first name. In fact, according to an Experian study, personalized emails result in 6x higher transaction rates.

Use personalization tools to assess your subscribers’ demographics and segment the lists based on common attributes. Next, tailor your emails for different segments with the items they abandoned, a trigger to make them click on the CTA and so on.

3. Use Clear CTAs

Bold and attractive Calls-To-Action(CTAs) can help capture the shopper’s attention and encourage them to take action. According to Ellie Mirman, CMO of Mulberry, emails with a clear CTA increase clicks by 371% and sales by 1617%.

4. Use Reviews and Social Proof

You can make your abandoned cart offer more appealing through customer reviews and testimonials and show what they are missing out on. According to a Zendesk post, 88% of shoppers are influenced by ratings and reviews while making a purchase.

If you are looking to take your eCommerce business to the next level, request a SellerChamp demo to streamline and automate your eCommerce! 

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