With e-commerce sales expected to cross $4.3 trillion by 2025, AI-powered automation is no longer optional. AI tools for e-commerce today are actively helping business owners by becoming their 24/7 virtual assistants, eliminating human errors, and speeding up tasks.
In this guide, we’ll explore today’s top AI-driven e-commerce tools that automate core operations, letting you focus on growth and sales.
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1. SellerChamp
SellerChamp is a multi-marketplace platform for sellers looking to keep up with the fast-paced market. It automates core backend tasks, letting you bulk upload products, sync inventory, and route orders automatically across multiple sales channels.
Key features of SellerChamp include:
- Bulk Listing: Upload thousands of products in minutes (via a barcode scan or file import) with the Bulk Lister.
- Inventory Sync: Keep stock levels accurate across all channels in real time. No matter where you sell, SellerChamp can update everything automatically on your main unified dashboard.
- Automated Repricing: Dynamically adjust prices 24/7 to stay competitive and win the buy box with SellerChamp’s RePricer.
- AI-Powered Data to Expand Reach: Create polished listings in seconds with AI tools to generate everything from product specifics to detailed descriptions.
- Multi-Channel Fulfillment: Custom workflows let you drop-ship or route orders across marketplaces (integrates with UPS, ShipStation, etc.).
- Reports and Insights: Get intelligent, detailed reports to explore performance metrics and assess future directions.
2. Klaviyo
Klaviyo is an email/SMS marketing automation tool that uses customer data and predictive analytics to send personalized messages. The company recently released Klaviyo AI, an AI automation tool designed for SMBs looking to automate the sales and marketing aspects of their businesses.
- Targeted Campaigns: Automate email and SMS marketing based on purchase history and behavior.
- Smart Segmentation: AI-driven audience segments for tailored promotions.
- Automation Flows: Pre-built templates for welcome series, birthday discounts, and more.
- In-Depth Analytics: Real-time reporting and predictions on open rates, revenue, lifetime value, etc.
- Personalized Benchmarks: Business analytics to compare your approaches against thousands of others, helping you strategically streamline and grow your business.
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3. Salesforce Einstein
Salesforce Einstein brings AI to customer relationship management by infusing the Salesforce platform with machine learning for smarter sales and service.
Key features include:
- Predictive Sales: Use AI-powered forecasts and lead scoring to identify hot prospects for sales.
- Personalized Journeys: Automate customer journeys with personalized recommendations and boost interactions.
- Smart Workflows and Communications: Trigger actions (like follow-up tasks) based on customer behavior. Improve your communication with real-time predictions as you engage with customers and automate sales processes.
- Unified Data: Leverage all your Salesforce data (orders, support tickets, etc.) for insights.
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4. Plerdy
Plerdy, a conversion-rate optimization (CRO) platform, uses AI to analyze user behavior to convert them into buyers. It is ideal for improving business in a digital market where visuals play a strong role in influencing sales.
Key features include:
- Behavioral Analytics: AI-driven heatmaps, session replays, and click tracking to spot friction.
- Personalized Recommendations: Suggest products or popups based on real-time browsing to deliver the right message/product at the right time.
- A/B Testing: Experiment with layouts and copy to improve conversions.
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5. Lumen5
Lumen5 helps sellers repurpose blog posts, product pages, or reviews into engaging videos. It’s built for non-designers who want to boost visibility on social media and product pages.
Key features include:
- Text-to-Video: Convert your written content, such as blog posts, whitepapers, etc., into polished, high-quality videos for social media or website funnels.
- Polished Talking-Head Edits: Generate professional-looking edits of simple talking videos to make your content more impactful.
- Media Library: Access to millions of royalty-free images, videos, and music. Relevant media are automatically suggested based on your content.
- Drag-and-Drop Builder: Create TikTok-style videos or product explainers in minutes.
6. Algolia
Algolia helps your customers find the right products faster. It acts as an AI search engine that personalizes results based on behavior, popularity, and conversion data.
Key features of Algolia include:
- Semantic Search: Supports suggestions and synonyms to instantly return the right results. For example, if your customer searches for “pullover”, Algolia will also include products with keywords like “jumper” and “hoodie” in the search results.
- Ranking by Popularity: Adjusts results in real-time based on what’s selling.
- Personalized Recommendations: Learns each shopper’s preferences and intent.
- Shopping Guides: Converts your products into AI-based shopping guides to help ease the buying process for customers.
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7. Tidio
An all-in-one customer support platform powered by AI, Tidio combines live chat, AI chatbots, and helpdesk tools to assist buyers instantly.
Key features:
- Lyro AI Chatbot: Chatbot automation answers 70% of all customer questions (with multi-language support), saving you time.
- Multi-Channel Inbox: Helps you efficiently tackle all queries on email, Messenger, Instagram, WhatsApp, and live chat in one, singular view.
- Shopify + WooCommerce Integrations: Integrates easily with 30+ sales, marketing, and other platforms to help you manage and grow your business.
Best AI E-Commerce Tools for Automation (2025)
| Tool | Main Strength | Best For |
|---|---|---|
| SellerChamp | Multi-channel listing, bulk listing, inventory sync, automated pricing | Multi-channel sellers looking to scale operations across platforms |
| Klaviyo | Personalized email + SMS campaigns | Automating marketing flows based on behavior and demographics |
| Salesforce Einstein | Predictive sales + AI-driven CRM | Enterprises looking to manage sales pipelines with deep customer insights |
| Plerdy | AI heatmaps, UX audit, conversion tracking | SMBs wanting to boost conversions through UX insights and behavioral data |
| Lumen5 | Text-to-video and branded visual automation | Creating engaging video content from blogs or text |
| Algolia | Real-time product search and recommendations | Improving product discovery and search for customers |
| Tidio | Multichannel AI chatbots and inbox | Businesses looking to cut down costs by automating customer support with AI assistants. |
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